The courier and customer can arrive at different times
An InPost locker holds a parcel between delivery and collection. A customer can make pickup part of a trip through the neighbourhood and use the same kind of handoff for eligible returns.
PL PolandIn practice. InPost operates parcel lockers for collection and eligible returns. The photograph shows a Warsaw installation in 2019.
What to keep in view
Collection, return and accessibility options depend on the locker and the service used.
A handoff on two schedules
The locker changes the timing of delivery. Its convenience depends on where it sits and how easy it is to reach while doing something else.
The service makes the location of the handoff matter. A locker close to a regular errand can fit into an existing trip. A locker reached only by making a separate journey offers a different trade-off.
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